“Agile Scrum” is Project Issue Management (issue tracking system, bugtracker) plugin based
on Agile Scrum technology with many features included in order to help you to run your business
efficiently, providing all of the tools that you need to track your team and tasks workflow.
- Easy sortable Scrum Dashboard
- Unlimited custom projects with different tasks assigned to them
- Unlimited custom types of tasks. Eg. Bug, Feature, Support
- Unlimited custom dashboard statuses (eg. To do, In Progress, Closed) with easy reorder of them
- Prioritized order of tasks by High, Normal or Low
- Easy migration of all tasks from any project, type or status to another
- Tasks watchers which can receive badge or email notification for tasks which are moved to determined status, eg. Closed
- Custom email template for notifications
- Alerts for tasks which are in selected statuses and expired due date
- Log for each settings or tasks update. Each changed text in the tasks is saved and visible in the logs
- Search for any type of field
- Responsive design for any type of device – Desktop, Tablet, Mobile
- Wiki with categorized pages with amazing design
- TinyMCE html editor for wiki and tasks descriptions
- Optimized and tested to work extremely fast with more than 100000 tasks
- Fully translatable
- Help icons to explain you each functionality
ITS (also trouble ticket system, support ticket, request management or incident ticket system)
is a web based computer software, that manages and maintains lists of issues, as needed by
an organization. Issue tracking systems are commonly used in an organization’s customer
support call center or development work tracking to create, update, and resolve reported
customer/developer issues, or even issues reported by that organization’s other employees.
It also contains a knowledge base/wikipedia containing information on each customer,
resolutions to common problems, and other such data. An issue tracking system is similar
to a “bugtracker”, and often, a software company will sell both, and some bugtrackers are
capable of being used as an issue tracking system, and vice versa. Consistent use of an
issue or bug tracking system is considered one of the “hallmarks of a good software team”.
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