Preview: MiniClass – Ticket Support System
MiniClass is a PHP system developed to offer your clients a great user experience,
where Clients can submit new Tickets or Bug Reports and keep in touch with you or your Agents.
this Support ticket system is built in a way that facilitates great user experience for your Clients / Customer / End-User.
Accessible by multiple agents and admins, this tool helps in managing tickets generated by Clients / Customer / End-User.
Table of Contents
Demo accounts
Try Before You Buy
Website Demo: https://miniclass.cdojo.dev
Client Account: https://miniclass.cdojo.dev
register with your data to login
Support team Panel Account: https://miniclass.cdojo.dev
Email: [email protected]
Password: 123321
FEATURES
-
Security
- secured system (SQL injection, XSS, CSRF)
- Laravel as a backend.
- Safe passwords.
-
User & Registration System
- Login System comes with a Forgotten Password page, to allow users to reset the password via email.
- making sure the email address is unique and valid.
- Secure passwords and encripted!
- Fast login and registrations.
-
Clients
- Any register user can login/ forget password.
- Mange or update his information in profile settings
- Receiving E-mail for each ticket reply with respective ticket status.
- Clients can create tickets either by registering an account
- Client Search for his problem in knowledge base section.
- Client submit a ticket with (subject, message, attachment file).
-
Admin Panel
- Flexible control panel system with full options.
- Admin restrictions.
- Full Controlle over website.
- Control team members and support users
- Mange tickets and reply on it.
- Admin can add and manage FAQ.
-
Moder design with bootstrap fully costumisable.
- Profile – my tickets page
- Single page for FAQs listing
- User Profile included all details about client and his tickets.
- Login/ register/ forget password pages.
-
Other Features
- E-mail for each ticket reply
- Better support is a more happy client thats the goal of miniclass
- Simple and well understanding template email for new reply and forget password
- All your clients problems in one place where they get solved
- Easy installation (no coding needed).
- Nice designfor the website and admin section
- Fully Responsive for Website and admin panel
- Clean Code with hight performance.
- Easy Customization
- High performance.
- Supporting Google Analytics.
- More features with users requests.
New FAQ section with searshing ability. New landing page and admin UI Bug fixes
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MiniClass – Ticket Support System
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