NikanTicket - WordPress & WooCommerce Support Tickets

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WordPress and WooCommerce Support Tickets

WordPress and WooCommerce Support Ticket Plugin is a comprehensive and complete solution for WordPress and WooCommerce sites. This plugin is compatible with any template.

Ticketing


Users can submit tickets from the front-end, and your agents respond to them from the WordPress back-end

Categories


You can create unlimited categories for tickets. for example, create a problems category for sending tickets.

Departments


For better ticket management, you can create different unlimited departments such as the technical department or accounting, or sales department.

Priorities


To better handle tickets, you can create priority levels for tickets.

File Attachments


Users and agents can attach the file they want to each ticket. all uploaded files are uploaded in a separate folder in your WordPress upload folder for easier management. and finally the general advanced features in the settings there is a plugin to attach files.

Custom Statuses


In addition to the default status for each ticket, you can define your desired status along with the desired color.

Support Agents


You can create an unlimited support agent or be responsible for responding to tickets. It is also possible to assign a ticket to the desired support agent in each ticket.

Sorting & Filtering


In the admin panel, in the list of tickets, there is a box called a filter or search that you can easily search for the submitted tickets.

E-mail Notifications


After sending or replying to the ticket, an email will be sent to the user or site administrator. There are also advanced features in the plugin settings to change text and email settings.

WooCommerce Integration


If you use WooCommerce, the ticketing system will automatically add ticket menus to the WooCommerce user panel. There are also some great features in the plugin settings that users can choose when sending a ticket, or if the manager The site wants to be able to display only the products in the field that the user has purchased.

Ticket Template


One of the great features of the WordPress Support Ticket plugin is the ability to design and code a ticket template that fits your website template, which means that by copying the template folder from your plugin, you can easily change the ticket template without having to change the design or customize plugin code.

Advanced Settings


For almost all ticket sections, there are settings for the convenience of working with the plugin so that you can easily customize the WordPress ticket system for your site.

Download & Demo Links

Important Note: We update new contents like WordPress Themes, WordPress Plugins, Templates & PHP Scripts everyday.But remember that you should never use this items in a commercial website. All the contents posted here for development & testing purpose only. We’re not responsible for any damage, use at your own RISK! We highly recommend to buy NikanTicket – WordPress & WooCommerce Support Tickets from the Original Developerwebsite. Thank you.